Tour Operators: at the crucial intersection between demand and supply

My experience scaling up DMC partnerships and embedding sustainability into a rapidly growing business, combined with my proactive approach, means I'm well placed to slot in as an extension of your team.

My areas of expertise include:

• Sustainability strategy and implementation internally and throughout supply chain

• Sustainability reporting (including B Corp, Travelife, Glasgow Declaration/Climate Action Plans, impact reports)

• Sustainable product development

• Supply chain management and DMC partnerships: reviewing and strengthening your DMC partner base, contracting, due diligence processes and onboarding

• Multi-market product portfolio management

• Commercial strategy including commission structures and competitor analysis

• Implementing process, frameworks, and bringing structure to growing business environments to help you scale whilst maintaining quality

I am available for specific projects, fractional Head of Impact roles, or the right opportunity in-house at a company whose values align with mine.

Please get in touch on hello@emilydownes.travel if you'd like to discuss potential collaboration.